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Computer Warranty Services
Buying a gaming PC is a big deal so you will be pleased to know that hardware failure in a new PC within the first 5-years of ownership is incredibly rare.
We only use the best quality components from market leading manufactures, and do not use any cheap or unbranded hardware in any of our PC’s. In the unlikely event that you should have a hardware problem rest assured that we provide a comprehensive warranty service on all our PC’s
Hardware 3 Years
Labour 3 Years
Extended Warranty Available
Lifetime Support
All Labour
Complete System Components
Graphics Card
Processor
Memory
Hard Drives
Power Supply & Cooling
Motherboard
RGB Ligting
Re-installation of Windows (HDD Failure)
Optimisation following HDD failure
Fully Insured Return Delivery
Software & Data
Damage caused by:
Impact to PC or Components
Liquids
Accidental Damage
Viruses or Malware
Overclocking
Neglect or Misuse
Mains Power Surges
Theft or Loss
How to Make a Warranty Claim
Call or email our support team to discuss the failure:
support@midtowngaming.com
Tel: 0115 811 4246
We will try to resolve remotely or determine if we need your PC returning to us. We can arrange for colection if needed
If we can't resolve the fault remotely, we will replace the faulty item usually within 1-2 days
Once repaired we will send your PC back to you on a fully insured next day service free of charge
Monday - Friday 10:00am - 5:00pm
Saturday - 9:00am - 5:00pm
Sunday - Closed
0333 335 7342
Email us for non-urgent support
typical response time:
24-48 hours
sales@midtowngaming.com
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